Privacy Policy

Last updated: January 2, 2026

Hudson Valley Sites is operated by SENDSTARTER LLC (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, and protect information when you visit our website, book a checkup, or use our services.

1. Information we collect

We may collect:

Information you provide directly

  • Name and contact details (email, phone number)

  • Business name, address, service area, trade

  • Website URL and social/profile links

  • Content you send us (photos, logos, copy)

  • Messages you send via our forms or email

Payment information

  • When you pay, your card details are processed by our payment processor (Stripe).

  • We do not store your full card number on our servers.

Usage & technical data

  • Basic logs from our website (pages visited, device type, approximate location)

  • Information from forms, calendars, and chat widgets you use on the site

We do not sell leads. We improve your online presence and basic follow-up.

2. How we use your information

We use your information to:

  • Respond to inquiries and schedule checkups

  • Deliver and manage your website and online presence

  • Configure call, text, and review tools for your business

  • Send service-related emails or texts (updates, login info, reminders)

  • Send occasional marketing messages about our services (only if you’ve opted in)

  • Improve our site and services

We do not sell your personal information or your customers’ information to third parties.

3. SMS/Text messaging

If we set up text messaging for you or you opt in to receive texts from us:

  • You agree to receive texts related to your account, appointments, and occasional service updates or offers.

  • Message frequency may vary.

  • Standard message & data rates may apply according to your carrier.

  • You can opt out of marketing texts at any time by replying STOP. You may receive a confirmation text.

  • You can reply HELP for assistance.

We do not sell or rent mobile numbers or SMS opt‑in data to third parties for their own marketing.

4. How we share information

We may share your information with:

  • Service providers we use to run our business, such as:

    • Website hosting and email providers

    • CRM and automations platform

    • Payment processor

    • SMS/call providers

  • Legal or regulatory authorities if required by law, to protect our rights, or to investigate abuse/fraud.

These providers are only allowed to use your information to perform services for us, not for their own marketing.

We do not sell your personal information to data brokers or unrelated third parties.

5. Data retention

We keep your information for as long as:

  • You are a client, and

  • It is reasonably necessary to provide services, comply with legal obligations, or resolve disputes.

You can ask us to delete certain information by contacting us (see Contact section). Some data (e.g. invoices) may need to be retained for legal/tax reasons.

6. Cookies & tracking

Our website may use cookies or similar technologies to:

  • Remember basic preferences

  • Understand which pages are visited

  • Improve the website

  • Handle all actual sales, quotes, and job fulfillment with your customers

You can usually control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. Your choices & rights

You can:

  • Opt out of marketing emails by using the unsubscribe link in any email

  • Opt out of marketing texts by replying STOP

  • Request access to the personal information we hold about you

  • Ask us to correct or delete certain information where appropriate

To exercise these rights, email us at [email protected].

8. Security

We take reasonable steps to protect your information, including using reputable third‑party providers for hosting and payments, and limiting access to your data. No system is 100% secure, but we work to protect your data from unauthorized access or misuse.

9. Third‑party links

Our website may link to other sites (Google, Facebook, etc.). We are not responsible for the privacy practices of those sites. Please review their policies separately.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top of this page. Continued use of our site or services after changes means you accept the updated policy.

11. Contact us

If you have questions about this Privacy Policy, contact:

Hudson Valley Sites (SENDSTARTER LLC)

Email: [email protected]

© 2025 SENDSTARTER LLC - All rights reserved.